FAQ
1. What is Nooknirvana?
Nooknirvana is an online home décor store that offers a wide selection of high-quality products to help you create a space that you truly love.
2. What is your mission?
Our mission is to provide our customers with high-quality home décor products that are stylish, functional, and affordable.
3. What are your values?
- Customer focus: We are committed to providing our customers with excellent customer service.
- Quality: We source high-quality products from around the world.
- Innovation: We are constantly searching for new and innovative products to bring to our customers.
- Affordability: We believe that everyone should be able to afford to create a beautiful home.
Products
4. What types of products do you offer?
We offer a wide selection of home décor products, including furniture, rugs, lighting, accents, and more.
5. How do you source your products? We carefully curate our selection of products from a variety of sources, including both established and emerging brands. We are committed to providing our customers with high-quality products that are both stylish and functional.
Shipping
6. What are your shipping rates?
Our shipping rates are based on the weight and dimensions of your order. We offer a variety of shipping options to choose from, including standard shipping, expedited shipping, and overnight shipping.
7. Do you ship internationally? Yes, we ship internationally. We offer a variety of international shipping options to choose from.
Returns
8. What is your return policy? We accept returns of most items within 30 days of purchase. Items must be in their original condition and packaging.
9. How do I return an item? To return an item, please contact us for a return authorization. We will then send you a prepaid shipping label.
Payment
10. What payment methods do you accept? We accept all major credit cards, as well as PayPal and Amazon Pay.